Shipping policy
Shipping Policy
At MazoMods, we work to process and ship your order as quickly as possible. Below is important information about shipping times, tracking, delays, and delivery support.
Order Processing
Orders are typically processed and shipped within 1–5 business days. Processing times may vary due to high order volume, product availability, or unforeseen circumstances.
Shipping and Tracking
Most orders are shipped through USPS. Once your order ships, tracking information will be provided when available.
Please allow 1–2 days for tracking information to update after shipment. Estimated delivery times do not include order processing.
Shipping Delays
Shipping delays may occur due to weather, holidays, carrier delays, high order volume, or circumstances outside our control.
Lost or Missing Packages
If your package appears lost or tracking stops updating, please contact the shipping carrier and email us at mazomods@gmail.com with your order number.
We will review the situation and assist where possible. Lost-package refunds or replacements are not automatically guaranteed, subject to applicable law.
Damaged or Incorrect Orders
Please inspect your order upon delivery. If an item arrives damaged, defective, or incorrect, contact us promptly with your order number and clear photos.
Visit our Damages and Issues page for replacement eligibility and coverage details.
Order Cancellations
Cancellations are not guaranteed because we process orders quickly. Once an order has been fulfilled or shipped, it cannot be canceled.
There is no cancellation fee for orders successfully canceled before fulfillment.
Contact Us
For shipping questions or order assistance, contact mazomods@gmail.com and include your order number.