Refund policy

MazoMods Refund & Return Policy

Refunds & Return Fees
• 20% restocking fee applies to all refunds.
• Original shipping costs are non-refundable.
• U.S. returns: An additional $7.50 return shipping fee will be deducted from your refund.
• Canadian returns: Customers are responsible for paying their own return shipping costs.

Item Condition
All returned items must be in perfect, original condition. Items returned damaged, used, missing parts, or not in their original condition may receive a partial refund or no refund, depending on their condition.

Order Cancellations
Order cancellations are not guaranteed because we process and fulfill orders quickly. Once an order has been fulfilled, it cannot be canceled. There is no cancellation fee for orders canceled before fulfillment.

Refund Processing
Once your return is received and inspected, we will notify you whether your refund has been approved, partially approved, or denied.
If approved, your refund will be issued to your original payment method after all applicable fees and deductions have been applied.
Please allow 5–10 business days after your refund is issued for the funds to appear in your account. Processing times may vary depending on your bank or payment provider.

Incorrect or Defective Items
If you receive an incorrect or defective item, please contact MazoMods with your order number, a description of the issue, and clear photos of the product.
We will review the issue and determine the appropriate resolution. Return shipping and restocking fees will not apply to verified errors made by MazoMods or defective products.

Return Authorization
All returns must be approved by MazoMods before being shipped back. Unauthorized returns may be refused.
Customers should contact MazoMods before returning any items to receive return instructions.